A fast look at what Ravenna does: AI agents for employee support, built inside Slack and Teams. This session narrows in on device-related requests, the single largest category of tickets for most IT teams managing an Apple fleet. Taylor walks through how Ravenna's agents gather context, diagnose what's actually wrong, and resolve a device issue without a person manually checking the device first. Come see it live at booth #602, we'll have the claw machine running too.
Access Granted, Device Fixed: A Fast Look at Automated Device Support
Speakers
CEO, Ravenna
- Wednesday, Sep 2312:35 PM - 12:50 PM CDTSpotlight Theater - Exhibit Hall D
Session Type: Spotlight Theater
Industry Solutions: Setup Manager, Android Manager, Mobile Forensics, Setup and Reset with Single Login
Audience: Government, Higher Education, K-12 Education, Aviation/Transportation, Retail (e.g., big box stores, grocery, luxury brands), Enterprise, Hard Hats (e.g., manufacturing, construction, field services), Financial Services (e.g., brokerage consulting, retail banking, insurance), Healthcare (inc., Health & Human Services)
Skill Level: 100 Level - Introductory