Introduction to Jamf

If you’re new to Jamf, these sessions are right for you! Join these sessions to learn the basics of how we help organizations succeed with Apple and explore the different ways Jamf and the community solves a wide array of challenges while empowering one another.

Introduction to Jamf

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Sessions

  • Breakout Session
    • Breakout Session
      Mac Workflows
      Mobility Workflows
      Other
      Government
      Higher Education
      K-12 Education
      Enterprise
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      Mac
      iPad
      iPhone
      Jamf Pro
      Other
      9:00 a.m. Thursday, Sep 24
      Thursday, Sep 24
      At JNUC 2022 I presented “10 Things New Jamf Pro Admins Should Know”. It was a fun session of helpful advice, hints and recommendations collected over the years by our Services team visiting with new customers. Whether you’re new to Apple device management or just new to Jamf, you’ll take away ideas that you may have forgotten from your onboarding or were never covered. Let’s review 10 more things (even more, if time allows) new Jamf admins should know to make their jobs easier and more productive.

      , Technical Enablement Manager III, Jamf

      • Thursday, Sep 24th09:00 am - 09:45 am CDT
        Grand Ballroom A2
    • Breakout Session
      Mobility Workflows
      End User Experience
      Other
      Government
      Higher Education
      K-12 Education
      Aviation/Transportation
      Enterprise
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      iPad
      iPhone
      Other
      1:00 p.m. Thursday, Sep 24
      Thursday, Sep 24
      When an employee picks up a device, they need to know it's ready in real time. Jamf Device Checker is an iOS and iPadOS app that gives employees a real-time view of device readiness: required apps, OS version, battery health, power source, Wi-Fi and cellular. No IT call needed. In this session, see how Air Canada deployed Jamf Device Checker across their managed fleet and the measurable impact it had on operational readiness. You'll learn how to configure the app for your environment, whether that's K–12, higher education, healthcare or enterprise, and how guided self-remediation lets users resolve most issues on their own with a single tap or step-by-step instructions.

      , Senior Manager, Modern Workplace & Platform Services, Air Canada

      , Solutions Engineer, Jamf

      , Senior Consulting Engineer, Implementation, Jamf

      • Thursday, Sep 24th01:45 pm - 02:30 pm CDT
        2103A
    • Breakout Session
      Jamf Teacher
      K-12 Education
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      iPad
      Jamf Pro
      Jamf School
      Wednesday, Sep 23
      1:00 p.m. Wednesday, Sep 23
      Looking for a way to give educators better visibility into the apps your district provides and how they are used in the classroom? This session will explore how App CATalog supports app discovery, peer collaboration and instructional alignment across Jamf School and Jamf Pro environments. Attendees will learn how to enable educators to see how apps are used across their district, share lesson plans, videos and guides and discover new tools using customized filters. Participants will leave with actionable strategies to improve app adoption and support more effective classroom integration.

      , Senior Program Engineer, Jamf

      , Senior Consulting Engineer, Implementation, Jamf

      • Wednesday, Sep 23rd01:00 pm - 01:45 pm CDT
        3501A
    • Breakout Session
      Mac Workflows
      Mac and Mobile Compliance
      Higher Education
      K-12 Education
      Enterprise
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      Mac
      Jamf Pro
      Thursday, Sep 24
      10:00 a.m. Thursday, Sep 24
      App Installers changed how admins deploy and update third-party macOS apps. Now, third-party app management is being rebuilt from the ground up — inside blueprints. This session introduces a new approach to managing third-party apps in Jamf Pro. You'll see how to browse the app catalog, add apps to a blueprint, and keep them up to date automatically as new versions become available — with control over when installs happen on your devices. We'll walk through the new workflow and show how it compares to App Installers today. If you manage third-party apps with Jamf, this session shows you what's coming next.

      , Senior Software Engineer, Jamf

      , Staff Product Owner, Jamf

      • Thursday, Sep 24th10:15 am - 11:00 am CDT
        Grand Ballroom A1
    • Breakout Session
      Mac Workflows
      Reporting & Risk Reduction
      Government
      Higher Education
      K-12 Education
      Aviation/Transportation
      Enterprise
      300 Level - Advanced
      In-Person
      Yes - Show in Prod Catalog
      Mac
      Jamf Pro
      3:00 p.m. Thursday, Sep 24
      Thursday, Sep 24
      Keeping third-party applications up to date at scale is one of the most time-consuming challenges for Mac admins. This session walks through how App Auto Patch streamlines patching workflows by automating discovery, version comparison and deployment within Jamf Pro. Attendees will learn how to configure flexible patching cadences, target specific applications and support multiple languages across their fleet. By the end of this session, participants will have a clear understanding of how to implement an efficient and scalable patching strategy using App Auto Patch.

      , Client Engineer, Zillow

      , Senior Apple Platform Engineer II, Lululemon

      • Thursday, Sep 24th03:00 pm - 03:45 pm CDT
        Grand Ballroom A1
    • Breakout Session
      Reporting & Risk Reduction
      Integrations and APIs
      Other
      Government
      Higher Education
      K-12 Education
      Aviation/Transportation
      Enterprise
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      Mac
      iPad
      Apple TV
      Apple Watch
      Vision Pro
      iPhone
      Jamf Pro
      Jamf School
      Elevate
      Wednesday, Sep 23
      1:00 p.m. Wednesday, Sep 23
      The Classic API is still widely used — it works, it’s familiar and for many, it’s “good enough.” But with the introduction of Platform API, backed by Jamf Account SSO, there’s a new way of building integrations that’s more aligned with how people work in 2026. In this session, we’ll break down what’s actually different, where Classic can introduce unintended risk, and why this shift matters — without assuming any prior coding experience. We’ll show how easy it is to get started with Platform API using modern tools (including LLMs), and how to move from what you know today to something more flexible and future-ready. Whether you’ve never touched an API or you’ve been using Classic for years, this session is about helping you take the next step with confidence.

      , Senior Consulting Engineer, Jamf

      , Sales Engineer III, Jamf

      • Wednesday, Sep 23rd01:00 pm - 01:45 pm CDT
        2505A
    • Breakout Session
      Mac and Mobile Compliance
      Reporting & Risk Reduction
      Other
      Government
      Higher Education
      Aviation/Transportation
      Enterprise
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      Mac
      iPad
      iPhone
      Jamf Pro
      Wednesday, Sep 23
      1:00 p.m. Wednesday, Sep 23
      From 30 days to 5. From manual grind to autonomous workflow. This session unpacks how our team rebuilt OS compliance at Eli Lilly, turning a month-long operational slog into a one-week, repeatable engine powered by Declarative Device Management (DDM), automated communication workflows that leverage Apple Push Notifications and Logic Apps. No more chasing devices. No more spreadsheet gymnastics. Just declarations doing the work, notifications meeting users where they are and orchestration tying it all together into measurable business outcomes. You'll leave with the blueprint: how DDM software update declarations actually behave in the wild, how to architect a phased rollout across an enterprise-scale fleet, and how to wire up APNs-driven user nudges and Logic Apps automations that close the loop between Jamf, your data layer, and leadership dashboards. We'll show you the compliance reporting executives actually act on — not vanity metrics, but signal. Real fleet. Real numbers. 60,000+ iPhone and iPad devices. 7,300+ Mac devices. We'll walk through the architecture decisions, the tradeoffs we made (and the ones we'd redo), the failure modes we hit and the lessons that turned DDM from a shiny WWDC demo into a production-grade compliance engine.

      , Snr Associate-Support Services, Eli Lilly and Company

      • Wednesday, Sep 23rd01:00 pm - 01:45 pm CDT
        2103A
    • Breakout Session
      End User Experience
      Integrations and APIs
      Other
      Government
      Higher Education
      Enterprise
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      Mac
      Jamf Pro
      Wednesday, Sep 23
      2:00 p.m. Wednesday, Sep 23
      Digital Employee Experience (DEX) is one of the most talked-about concepts in the modern workplace — but what does it actually mean for the people managing Apple devices? In this session, you'll learn what DEX is, why it matters to your organization and how Jamf Pro and partner solutions can help you create a measurably better employee experience. Whether you're a business leader making the case for investment or an IT professional looking for practical tools, you'll leave with the insights and strategies needed to drive happier, more productive users — and demonstrate that the investment in Apple and Jamf pays off.

      , Lead Workplace Transformation Architect, advania Sweden

      • Wednesday, Sep 23rd02:15 pm - 03:00 pm CDT
        2505A
    • Breakout Session
      Other
      K-12 Education
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      Mac
      Jamf Pro
      Jamf School
      Jamf Protect
      Jamf Connect
      Jamf Safe Internet
      Other
      1:00 p.m. Thursday, Sep 24
      Thursday, Sep 24
      Apple devices retain their value longer than most enterprise hardware, but only if organizations know when to act. The challenge isn't deciding if to refresh; it's knowing when. Join Jamf Education and Diamond Assets to discover how device management data and lifecycle intelligence work together to transform refresh planning. See how Jamf inventory data, paired with the Diamond Assets Clarity Portal, provides real-time visibility into device age, OS compatibility, and estimated buyback value across your entire Apple fleet. Rather than relying on fixed replacement cycles, learn how organizations are using actionable fleet data to identify the optimal refresh window, preserve residual value, and improve budget predictability without increasing overall technology spend. Whether you're planning your next refresh or simply want greater visibility into the value of your Apple fleet, you'll leave with practical strategies for making smarter lifecycle decisions from deployment through retirement. Learning Objectives: Attendees will learn how to: Identify the optimal refresh window before Apple device values decline. Use Jamf inventory data to drive lifecycle planning instead of relying on fixed refresh cycles. Leverage the Diamond Assets Clarity Portal to understand real-time buyback estimates and fleet value. Build a more predictable funding strategy by turning retiring Apple devices into capital for future deployments. Align lifecycle management, budgeting, and sustainability into a repeatable Apple fleet strategy.

      , Business Development Executive, Jamf

      , Executive Account Director | Southeast, Diamond Assets

      • Thursday, Sep 24th01:45 pm - 02:30 pm CDT
        2505A
    • Breakout Session
      Reporting & Risk Reduction
      Other
      Other
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      Mac
      Jamf Protect
      Thursday, Sep 24
      10:00 a.m. Thursday, Sep 24
      This session covers two capabilities worth knowing about: a redesigned Threat Prevention experience built on Jamf Threat Labs' research, and a new capability that goes beyond detection to protect what matters most — your data. Whether you're already using Jamf or just getting started, you'll leave with two things worth your attention this week.

      , Product Manager II, Jamf

      , Director, Threat Labs, Jamf

      • Thursday, Sep 24th10:15 am - 11:00 am CDT
        Grand Ballroom B
    • Breakout Session
      End User Experience
      Other
      Enterprise
      100 Level - Introductory
      In-Person
      Yes - Show in Prod Catalog
      iPad
      Android
      iPhone
      Other
      Wednesday, Sep 23
      1:00 p.m. Wednesday, Sep 23
      Your admins are stretched thin fielding requests, many of them repetitive. While end users — fluent in consumer-grade applications — expect the same one-tap autonomy on their devices. The gap between “what users can do for themselves” and “what IT has to do for them” has become a daily tax on both sides.  Self Service+ is Jamf’s reimagined end-user app that gives employees a guided, branded space to install software, resolve common issues, and take action on their own devices — while giving admins precise control over what shows up and when. We’ll walk through Blueprints — the new admin control layer for scoping content, actions and workflows — show how mobile Self Service+ is reaching parity with the Mac experience, and demo the end-user moments that quietly deflect tickets before they’re ever filed. You’ll leave with a concrete picture of how to roll out Self Service+ in your environment to reduce IT load, lift user satisfaction, and unify the experience across Mac and mobile.

      , Senior Product Manager, Jamf

      , Principal Software Engineer, Jamf

      • Wednesday, Sep 23rd01:00 pm - 01:45 pm CDT
        3501E