The JNUC session catalog is subject to change. Please remember to check your schedule once on-site.

How do you automate the help desk without compromising security? This session explores how Serval quickly and safely deploys agentic AI for IT with code-based workflows built by AI. We’ll showcase workflows that automate any action in any application, with unmatched transparency and controls to satisfy the most rigorous security teams. See how innovative organizations like Perplexity, Verkada, and Together AI keep their data safe while automating help desk tickets, access requests, password resets, onboarding/offboarding, reporting workflows, and so much more.