IT teams spend too much time buried in repetitive requests, leaving little room for the bigger projects that move a company forward. Console is designed to change that. By plugging directly into your IT systems, Console learns your company’s processes and policies, then automates common helpdesk tickets (access requests, password resets, group changes) directly in Slack before they ever reach a human.
Leading organizations like Scale AI, Ramp, and Webflow use Console to automate 50–70% of IT, HR, and support tickets, shifting IT from doing the work to managing the system that does the work for them.
