The JNUC session catalog is subject to change. Please remember to check your schedule once on-site.

Shadow IT is becoming one of the biggest headaches for Mac admins, with unapproved software, unsanctioned SaaS tools, and personal devices creating compliance and visibility gaps. As more work moves outside of traditional IT boundaries, managing security without disrupting user experience is harder than ever. This session offers practical, Jamf-centered strategies to detect, manage, and reduce Shadow IT risks—without alienating the people you're trying to support. You will learn how to: Track unauthorized software and Homebrew installs using Smart Groups and Extension Attributes Detect and manage Shadow IT SaaS usage through Jamf Pro inventory and integrated security tools Enforce secure BYOD policies that protect work data while respecting user privacy Prepare for emerging risks like Shadow AI and maintain IT governance over AI-powered tools Packed with real-world examples, workflows, and policy tips, this session equips Jamf admins with actionable takeaways to boost visibility, reinforce compliance, and keep users productive—without becoming the "bad guy".